Features
A receptionist that actually gets things done.
Not a chatbot bolted onto your phone line. Salam.ai answers, understands, acts, and reports back, every time.
Answers every call, in your business's voice
Salam greets customers the way your front desk would, in Urdu, Roman Urdu, or English, and stays consistent no matter how many calls come in at once.
- Natural, two-way conversation
- Switches language mid-call if the customer does
- Never puts a customer on hold
Books appointments straight into your calendar
Salam checks real availability, offers open slots, and confirms the booking before the customer hangs up. No back-and-forth, no double bookings.
- Reads live availability
- Confirms over WhatsApp
- Syncs with Google Calendar
Captures leads your team would otherwise miss
Every call that shows buying intent becomes a lead automatically, tagged with priority, source, and next action, ready for your team to follow up.
- Automatic lead scoring
- Tagged by intent and urgency
- Visible in your dashboard instantly
Knows when to bring in a real person
You decide the rules. Complaints, high-value enquiries, or anything Salam can't confidently resolve gets transferred to the right person immediately.
- Custom transfer rules per situation
- Full context handed off with the call
- Nothing falls through the cracks
Works after you've gone home
Late-night calls, weekend enquiries, and holiday coverage are handled the same way as a normal business day, so no customer feels ignored.
- 24/7 coverage without extra staffing
- Clear after-hours messaging
- Morning summary of overnight activity
Follows up automatically over WhatsApp
Confirmations, reminders, and follow-up messages go out the moment a call ends, keeping customers informed without anyone lifting a finger.
- Booking confirmations
- Appointment reminders
- Post-call follow-ups
Stop losing customers to a ringing phone.
Set up Salam.ai in under 10 minutes. No credit card, no developer, no waiting.